Mirror Cotton Club (“we,” “our,” “us”) operates this website and online store, including all related features, tools, products, content, and services (collectively, the “Services”). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase, access our Services, or communicate with us.
By using our Services, you acknowledge and agree to the practices described in this Privacy Policy.
Personal Information We Collect
“Personal information” means information that identifies or can be linked to you. We may collect the following types of personal information depending on your interaction with our website:
1. Contact Information
-
Name
-
Billing and shipping address
-
Email address
-
Phone number
2. Payment & Transaction Information
-
Payment method (processed securely through payment gateways)
-
Transaction details
-
Order history
-
Billing confirmations
3. Account Information
If you create an account:
-
Username
-
Password
-
Preferences and saved information
4. Communications
Any details you provide when you contact us for:
-
Customer support
-
Order inquiries
-
Feedback
5. Device & Technical Information
Collected automatically when you browse our website:
-
IP address
-
Browser and device details
-
Operating system
-
Cookies, tracking data, and session logs
6. Usage Information
-
Pages visited
-
Items viewed or added to cart
-
Time spent on pages
-
Interaction with features
How We Collect Personal Information
We may collect information:
-
Directly from you when you create an account, place an order, or contact us
-
Automatically through cookies, analytics tools, and your browser/device
-
From service providers such as payment gateways, logistics partners, and analytics services
-
From third-party integrations (e.g., tracking tools, marketing platforms)
How We Use Your Personal Information
We may use your personal information to:
1. Provide and Improve Our Services
-
Process orders and payments
-
Deliver products
-
Manage your account
-
Support returns, cancellations, and exchanges
-
Improve website performance and user experience
2. Marketing and Promotions
-
Send promotional emails or SMS (you may opt out anytime)
-
Offer personalized product recommendations
-
Display relevant ads on our website or third-party platforms
3. Security and Fraud Prevention
-
Detect suspicious or fraudulent activity
-
Protect user accounts
-
Maintain secure online transactions
4. Customer Support
-
Respond to inquiries
-
Provide assistance with orders
-
Resolve complaints
5. Legal Compliance
-
Meet regulatory or legal requirements
-
Respond to government or law-enforcement requests
-
Enforce our Terms & Conditions and policies
How We Share Personal Information
We may share your personal information with:
1. Service Providers
Including but not limited to:
-
Payment processors
-
Courier & logistics companies
-
Email and SMS providers
-
Analytics and security partners
-
Hosting and IT services
These partners only access information necessary to perform their functions.
2. Marketing Partners
To deliver ads or run promotional campaigns (according to your preferences).
3. Legal, Regulatory & Safety Reasons
We may disclose information if required by law or necessary to:
-
Protect our rights
-
Prevent fraud
-
Comply with legal processes
4. Business Transfers
If Mirror Cotton Club undergoes a merger, acquisition, restructuring, or sale of assets.
Children’s Data
Our website and services are not intended for children.
We do not knowingly collect personal information from individuals below the age of legal consent.
If you believe your child has submitted information to us, please contact us so we can delete it.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
-
Enable website functionality
-
Remember your preferences
-
Provide a customized shopping experience
-
Analyze website performance
-
Run marketing and advertising campaigns
You can control cookies through your browser settings.
Data Security
We implement reasonable technical and organizational measures to protect your personal information.
However, no system is completely secure.
Please avoid sharing sensitive details over unsecured channels.
Data Retention
We keep your personal information only as long as necessary to:
-
Provide services
-
Fulfill orders
-
Maintain your account
-
Comply with legal obligations
-
Resolve disputes
Your Rights & Choices
Depending on your location, you may have the right to:
-
Access the personal information we hold about you
-
Request deletion of your information
-
Correct inaccurate information
-
Request a copy of your stored data
-
Opt out of marketing communications
To exercise your rights, email us at info@mirrorcottonclub.com.
You can also unsubscribe from marketing emails using the link provided in our messages.
International Data Transfers
Your information may be processed or stored outside your country depending on service-provider locations.
We ensure that any such transfers comply with applicable data-protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect:
-
Changes in our practices
-
Legal requirements
-
Improvements to our Services
The updated policy will always be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Email: info@mirrorcottonclub.com
Address:
Mirror Cotton Club
Saravanampatti, Coimbatore-641035, Tamilnadu,